Shipping Policy

  1. Introduction: This Shipping Policy applies to [velle.shop], and outlines our policies regarding the shipment of products within the United States.
  2. Shipping Coverage: We only ship our products within the United States. We do not ship to PO Boxes or APO/FPO addresses.
  3. Shipping Methods: We use a variety of shipping carriers, including [Our Privet Shipping Service]. You can choose the shipping method that best suits your needs during the checkout process. Shipping times may vary depending on the shipping method and your location.
  4. Order cutoff time : -Order Cut-off Time 6:00 PM  ((GMT-05:00) Eastern Standard Time (New York)
  5. Shipping Costs: Free Shipping: We provide free shipping on all orders within the United States.
  6. Processing Time: Orders are typically processed within [1-3 working days]. You will receive an email with tracking information once your order has been shipped.
  7. Delivery Time: Usually, shipping time takes 6-10 working days.
  8. Damaged or Missing Items: If you receive a damaged or missing item, please contact us within [12-15 Working Days] of receiving your order. We will work with you to resolve the issue and either replace the item or provide a refund.
  9. Returns and Refunds: Our return and refund policy is outlined in our [Return & Refund Policy – Velle Store].
  10. Contact Us: If you have any questions about our Shipping Policy, please contact us at [Contact Us – Velle Store].